Archive for January, 2007

Buying wigs on eBay

Monday, January 29th, 2007

Many of you will know that Contrast Wigs, together with a large number of other sellers, offer wigs on eBay. eBay is a great place to grab a bargain, but recently we have found some worrying trends in the items offered, particularly by sellers based in China, for sale on eBay.

It has come to out attention that a number sellers have taken images of our own, exclusive wigs, and are passing them off as their own. We invest a great deal of time, effort, and money, to make our product pictures of a high quality, so perhaps it is not surprising that they become the target of such tactics. However, it is the consumer that ends up getting a raw deal. The fact that these wigs are designed and made exclusively for us, means that the product eventually received by the customer is unlikely to look the same as the item pictured when it arrives.

Just yesterday, whilst looking at the feedback of one such seller, I came across a complaint from one buyer; “It isn’t Human Hair, it isn’t Full Lace front and it doesn’t look a bit like Beyonce’s”. Given that the buyer had only paid £1.20 for something that should have cost hundreds of pounds, it is perhaps hardly suprising that she was disappointed. However, it does illustrate the point that perhaps we need to think twice about whether a deal looks too good to be true before reaching for our PayPal details.

Whilst we recognise that there are bargains to be had on eBay, inluding some that we at Contrast Wigs advertise ourselves, it pays to be cautious, especially when dealing with a seller based in China, where there is little in the way of consumer protection such as that we enjoy in the UK.